What can the concierge do for me at The St. Regis Washington D.C.?

Answers from Our Experts (1)

The hallmark of any luxury hotel is service, and The St. Regis Washington, D.C. offers a superior concierge staff. We spoke with one of the Forbes Travel Guide Four-Star hotel’s longtime concierge staff members, and she shared a particularly interesting story about a young boy’s birthday gift during a visit to the hotel. The boy, who loved planes, was particularly keen on speaking with a pilot during his stay — he’d built a model airplane out of Legos and wanted to determine if he had been accurate. The concierge staff found a local retired pilot (who had flown in World War II) and arranged a meeting with the boy and his dad. They discussed the airplane, traded stories and, in the course of the discussion, determined an unlikely connection — the pilot had liberated the boy’s grandfather from a concentration camp during World War II. As if that weren’t enough, after the meeting, the Washington D.C. hotel staff planned a private Pentagon tour for the young boy and his father. Needless to say, this is Four-Star service at its best.

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